Whether you´re an HR or OD professional or work in a training department, learn to apply the principles of follow-through management within your organization in the new edition of this bestselling resource. Incorporating new research on learning and learning transfer, along with new case studies, interviews, and tools, this edition shares guidelines, proven in practice by many Fortune 500 companies, on how to design comprehensive learning experiences in leadership and management, sales, quality, performance improvement, and professional certification. You´ll discover the theories and principles underlying the approach, as well as the practical methods, tools, and roadmaps for bridging the knowing-doing gap. Praise for the Second Edition of The Six Disciplines of Breakthrough Learning: No other book in the last decade has been more important for the workplace learning field. The second edition is even better, incorporating new wisdom learnedin the crucible of real-world practice.-Will Thalheimer, Ph.D., president, Work-Learning Research, Inc. Simply put, this book is a critical read for anyone who wants to ensure that the time and money spent in development produces results.- Teresa Roche, vice president and chief learning officer, Agilent Technologies The Six Disciplines brings together many of the most important principles of corporate training in an easy-to-understand, highly visual format. Readers will find this book filled with examples, models, and practical tools you can use to create high-impact learning solutions in your own organization.-Josh Bersin, president and chief executive officer, Bersin & Associates Wick, Pollock, and Jefferson have a well-proven formula for moving learning from an academic exercise to business results. Their 6Ds offer all leaders specific and concrete things that they can do to turn learning into results. -Dave Ulrich, professor, Ross School of Business, University of Michigan, and partner, The RBL Group I introduced The Six Disciplines to GE´s Global Learning Council and I am very glad that I did. The Six Disciplines gives us a common language and a common process that work very well in GE.-Jayne Johnson, director, Global Leadership Development, General Electric The 6Ds model provided a powerful framework for designing high-impact learning programs that helped to shape our approach to learning and to align our learning leaders across the organization. The second edition adds insights and tools that make this edition even more relevant, practical, and valuable.-Robert Sachs, Ph.D., vice president, Learning and Development, Kaiser-Permanente Embracing the Six Disciplines has allowed us to develop truly innovative high-impact leadership programs that have changed the trajectory of our firm.-Carol Bonett, vice president, leadership development officer, Morgan Stanley Smith Barney LLC
Fair competition globally. In a world of global trade, the ´´fairness” of commercial transactions gains in importance. While most countries agree that in the interest of all market participants competition shall not only be free but also honest, significant differences as to the approach to ensure this fairness prevail. This not only affects interstate trade, but also impairs the interests of competitors and consumers who increasingly deal or buy abroad. The book discusses the ´´Acquis” in unfair competition law on an international and regional level, as well as the national approach of more than 20 countries to the regulation of marketing and advertising, of protection for competitors against passing-off and discrediting, and of special rules for consumers etc. It not only offers insights to business and lawyers dealing abroad, but also forms the basis for the development of uniform standards worldwide regarding the commercial fairness of business practices. Table of Contents General (Definition of Unfair Competition, International and European Protection Against Unfair Competition, Regional Protection Against Unfair Competition) Country Reports (Australia, Austria, Brazil, Canada, China, France, Germany, Hungary, India, Italy, Japan, Lithuania, Netherlands, Poland, Spain, South Africa, Sweden, Switzerland, Turkey, UK, USA)
ERP: The Dynamics of Supply Chain and Process Management is a complete updating and expansion of Avraham Shtub´s award-winning 1999 text Enterprise Resource Planning (ERP): The Dynamics of Operations Management. New chapters, written together with his co-author Reuven Karni, cover enterprise process modeling; design of business processes; a complete revision of the original chapter on the integrated order-fulfillment process using ERP; business process management; business process improvement; and a new appendix on simulating process life cycles: using serious games as teaching aids. MERPTM is designed to facilitate the teaching of integrated operations of a business organization with a focus on corporate performance management. It reflects a fully live environment and allows students to participate in a virtual organization made real and dynamic as minute-by-minute business events and conditions unfold. This book is ideal for use in academic and executive programs aimed at teaching students how integrated systems work. It is suitable as a textbook for the basic MBA Operations Management course or as a text for courses on ERP systems and the development of business processes. In an industrial engineering program it could serve to give students their first, and perhaps only, introduction to business issues like market demand and supplier relationships. I used Avy Shtub´s award-winning 1999 book on ERP and the accompanying Operations Trainer software in several leading MBA programs in the United States and Europe. Most of the courses were delivered in traditional classroom settings but some of them were offered fully online. The current revision and second edition of the book, co-written with Reuven Karni, adds new materials with an emphasis on services and business processes, provides excellent, detailed examples, and revises old ones of the previous edition. The book is nicely complemented and enhanced by the addition of a unique, dynamic, online simulation package MERP(t) that represents a major upgrade to the old, PC-based Operations Trainer. In my reading, the book´s first main theme, Integrated Production and Order Management (IPOM), is a different, and perhaps more valid, take on the many issues associated with Supply Chain Management. The authors touch on all facets and issues of Operations and Supply Chain Management and provide a theory-based and sound, practice-proven approach to the problems present in any organization. The second main theme covers the design and improvement of enterprise and business processes, touching on facets and issues relating to process-based enterprise management. I would highly recommend the book and the accompanying software to any instructor teaching Operations/Supply Chain Management, Business Process Management or Industrial Engineering. -- Gyula Vastag (Corvinus University of Budapest, Hungary)
A new economy is emerging. An economy that is transforming the fundamental rules of business. An economy based on exploiting knowledge and innovation. An economy where knowledge is the main source of wealth for regions, nations, enter prises and people. This new economy is based on economic values far removed from those of the industrial economy. Value has shifted towards intangibles and in particular towards increasing value by incorporating knowledge into services and products. The advent of this new economy is rapidly changing the role and structure of global business. Winning enterprises are those best able to harness the benefits and opportunities of information and communication technology, capitalize on their knowledge base and move at the speed of the market. Knowledge management lies at the heart of the European Community´s competi tiveness strategy. The European Commission facilitates and supports applied research in knowledge management through its Information Society Technologies (1ST) programme, a major theme of research and technological development within the European Union´s Research and Technology Development Framework Programme. Specifically, the New Methods of Work and Electronic Commerce action of the 1ST programme supports long-term applied research in areas combin ing technological innovation with new work practices and advanced business and work models.